Terms of Service

OVERVIEW

This website is operated by DONG-GONG. Throughout the site, the terms “we,” “us,” and “our” refer to DONG-GONG.
DONG-GONG offers this website — including all information, tools, and services available from this site — to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
 
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
 
Please read these Terms carefully before accessing or using our website.
By accessing or using any part of the site, you agree to be bound by these Terms.
If you do not agree to all the terms and conditions, you may not access the website or use any services.
 
Any new features or tools added to the current store shall also be subject to these Terms.
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website.
Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your country or region of residence.
You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction.
You must not transmit any worms, viruses, or destructive code.
A breach of any Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmission over various networks.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for decisions.
Any reliance on the material on this site is at your own risk.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Return Policy
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store.
However, as all DONG-GONG products are handcrafted, slight variations in color, texture, or size may occur between items.
These natural differences are part of the uniqueness and beauty of handmade work and shall not be considered defects.
We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right to limit the sales of our products or services to any person or geographic region.
We also reserve the right to discontinue any product at any time.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
For more details, please review our Return Policy

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools that we neither monitor nor control.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties or conditions.

SECTION 8 – THIRD-PARTY LINKS

Third-party links on this site may direct you to websites not affiliated with us.
We are not responsible for examining or evaluating their content and do not warrant their accuracy.
Use of any third-party website is at your own risk.

SECTION 9 – USER COMMENTS AND INTELLECTUAL PROPERTY

If you send creative ideas, suggestions, proposals, or other materials, you agree that we may use them without restriction, edit or distribute them in any medium.
You are solely responsible for the content and accuracy of any comments you make.
All designs, artworks, and product photographs displayed on this website are the exclusive intellectual property of DONG-GONG and are protected under applicable copyright and design laws.
Unauthorized use, reproduction, or distribution of any materials from this site is strictly prohibited.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct any errors or omissions and to cancel orders if any information is inaccurate at any time without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for any unlawful or harmful purposes, including infringing upon intellectual property rights, harassing others, spreading malware, or interfering with website security.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Your use of the Service is at your sole risk.
All products and services are provided “as is” and “as available.”
We do not warrant that use of the Service will be uninterrupted, timely, secure, or error-free.
In no case shall DONG-GONG, our employees, or affiliates be liable for any indirect, incidental, or consequential damages arising from your use of the Service.
In addition, DONG-GONG shall not be liable for any delay or failure in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, labor disputes, shipping disruptions, or government restrictions.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless DONG-GONG, its affiliates, and employees from any claim or demand made by any third party arising from your breach of these Terms or violation of any law.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remainder shall continue in full force and effect.

SECTION 16 – TERMINATION

You may terminate these Terms at any time by notifying us or when you stop using our site.
We may also terminate this agreement at any time if you fail to comply with any term.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement and understanding between you and us and supersede any prior agreements.

SECTION 18 – GOVERNING LAW

 These Terms and any agreements for our services shall be governed by and construed in accordance with the laws of China.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.
We reserve the right to update or change them at any time. Continued use of the site constitutes acceptance of such changes.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms should be sent to us at dongtinlab@gmail.com.